FAQ
Get The Answers You Need
Choosing the right Small Business is an important decision and can really impact your home life. To make it easier for you, we have compiled a list of questions and answers in order for you to understand what we’re all about. Check out some of the previously asked questions, and get in touch with us today.
What Services do you offer?
We specialize in luxury balloon installations, full event design and planning, and custom decor pieces for all occasions
How do I book your services?
You can book through our contact page or send us a message on instagram @blank_slate.art.
A deposit is required to secure your date.
How far in advance should I book a balloon setup
We recommend booking at least 3-4 weeks in advance. Last-minute bookings are accepted base on availability and may include a rush fee.
How long do balloon garlands or installations last?
Indoor installations can last up to 1 week or longer. Outdoor displays may last 1-2 days depending on weather
Do you use helium or air-filled balloons?
We use both, depending on the design. Most of our garlands and backdrops are air-filled for durability.
What type of custom items do you offer?
We offer custom signs, treat tables, party favors, and backdrop add-ons like vinyl decals or themed props
How long does it take to complete a custom order?
Most custom items require at least 1-2 weeks notice
Do you require a deposit?
Yes, a 50% non-refundable deposit is required to secure your date. The remaining balance is due 2 days before your event
What happens if it rains or the weather is bad?
For outdoor events, we recommend a backup indoor location. Weather - related cancellations are handled case-by-case
What is your cancelation policy?
Deposits are non-refundable. Rescheduling is allowed with at least 7 days notice